Guildford and Waverley Advice Services Network

A member of the Ash & Tongham, Surrey Business, Guildford and Surrey communities

About Guildford and Waverley Advice Services Network

Guildford and Waverley Advice Services Network is a collaboration between advice agencies working in Guildford and Waverley

The network shares information on services available and looks for opportunities for agencies to work together better so that we can improve access to advice for those who need it.

We meet quarterly to share information and network. If you would like to find out more then contact Carol Dunnett

If you are looking for advice please contact:

Citizens Advice Guildford 01483 576699

Citizens Advice Ash 01252 315569

Citizens Advice Waverley 0344 848 7969

Find us online

Visit our website at

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GAS email updates

Please join this mailing list if you would like to receive updates from the GAS network meetings as well as useful information on services available in and around Guildford

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Latest posts

New Pregnancy Advice Line launched to provide additional support and advice to pregnant women

From 8am on Monday 9 April 2018, adesignated telephone advice and triage line will be available for pregnantwomen to access advice and support 24 hours day, 7 days a week from a midwife.The line is available for women during pregnancy, labour and following thebirth of their baby for women under the care of Royal Surrey County Hospital,Ashford and St Peter’s Hospitals and Epsom and St Helier Hospitals.

One telephone number will connect to SurreyHeartlands Pregnancy Advice Line – 0300 123 5473.

The Advice Line will:

  • Triage calls, assess any risks and signpost women to the most appropriate place for their care, providing easier access for all women to the right maternity care
  • Give women 24 hour access, 7 days a week to clinical advice from qualified midwives
  • Enhance links with emergency services when required for pregnancy-related health issues
  • Connect women with midwives who have up-to-date information on the capacity of each maternity unit, enabling the midwives to direct pregnant women to the best place for their care or birth at any time
  • Enable health professionals to get fast access to a midwife for advice or triage.
This localPregnancy Advice Line is part of the national NHS Better Births plan totransform maternity services for pregnant women and families with new bornbabies, offering personalised care. Surrey Heartlands is one of the first areasin the country to introduce this initiative which covers all aspects of thematernity pathway giving pregnant women, and the families of new born babies, abetter package of care, more choice and easier access to midwives and otherhealth professionals.

Midwives will be based in a bespoke call-centrehub at South East Coast Ambulance Service (SECAmb) Head Office in Crawleyworking in partnership with the SECAmb team.

VickyWilliams, Head of Commissioning Acute Paediatrics and Maternity for Surrey HeartlandsCCGs, said: “The new Advice Line is a major step forward in achieving our‘Better Births’ vision to provide sustainable, high qualityhealth care for women and children; responsive and accessible to local need.”

SurreyHeartlands is one of seven early adopter sites for the Maternity TransformationProgramme across England.

What do you think is important for our borough’s future?

Giveus your views in our Corporate Plan consultation.

We are revising and updating our Corporate Plan and would like to find out whatyou think is important for the future of our borough, in a wide-ranging publicconsultation starting today (1 March).

Leader of the Council, Cllr Paul Spooner, explains: “Our Corporate Planprovides a robust framework to address the challenges that lie ahead, ourpriorities and other plans, including the services that our community dependson. We are developing and updating our plan and want to hear from as manyresidents and businesses as possible about the local issues that are mostimportant to them. We will use their valuable feedback to help inform ourfuture work.

“Every person matters and our aim is to balance the needs of town, villages andcountryside to improve people’s lives and prospects, wherever they are in ourborough. Transforming the way we work and identifying further savings are alsovital aspects of delivering our Corporate Plan”.

As part of the consultation, which lasts four weeks, we ask about a range oftopics including the importance of providing homes, travel in and around theborough, regeneration of urban areas, and provision of sporting, cultural andrecreational facilities.

We also want to find out what local people think is most important for theircommunity, including priorities such as supporting less advantaged people, thelocal economy and job opportunities, the environment, caring for olderresidents and facilities for young people.

The consultation is managed by independent specialists on our behalf and runsfrom Thursday 1 March to Thursday 29 March.

To have your say please go to the online survey

You can find our current Corporate Plan at

CAP Debt management / life skills course

CAP are running a debt management/life skills course atSt Saviours Church, Woodbridge Road Guildford for 8 weeks from 23rdApril. The sessions are intended to be reasonably informal, will startwith coffee/tea at 10am and will run to 12.00 followed by a FREE LUNCH!

The course is designed to help people who struggle withdebt/money management to manage their household budget, make money go further,eat well on a budget, deal with life pressures and ultimately improveself-confidence.

Details are on attached flyer and leaflet – please ask ifyou need any further info.

Artventure art activities for adults with learning disabilities

Comealong and join in the fun!

For more informationplease contact us: 01483 304884

TheArtventure Trust

ArtventureTrust Ltd, c/o St Peter’s School,

Horseshoe Lane East,Merrow,

Surrey, GU1 2TN

Ethos Drop in

The ETHOS Project is here to support people with employment needs. Helping you get ahead, develop skills, move into jobs and improve housing options for a brighter future through Employment, Training & Housing Options Support.

Contact; Roz Spencer


How can we help?

CV writing

Cover letter writing


Effective job search




Guildford Borough Council - 10:00 – 12:00

Wednesday 7th March

Wednesday 21st March

Wednesday 4th April

Wednesday 18th April

Is someone you know struggling? See if they are eligible for extra support

Does your mum or dad seem to be struggling at home? It could be time to find out if they can get the extra help they need. Or perhaps you’re looking after someone full-time and it’s beginning to have a major impact on all areas of your life – health, relationships or work? Visit the Surrey County Council website to see if you are eligible for extra support.

It’s quick and easy to find support online

There are two online checklists - one to assess the needs of an adult who is struggling, and a carer’s checklist if you are looking after an adult. These will take only ten minutes to complete. They can be completed for yourself or on behalf of someone else.

There is also an online financial assessment to check if there is likely to be a charge for social care support. This takes twenty minutes to complete and you’ll need a recent bank statement to hand. You’ll have the option of either keeping the details and results to yourself for information only – or registering fully and sharing with Surrey County Council Adult Social Care.

So visit to check whether you could get some extra help.

Sexual Health Services survey- now live

As part of theongoing work of the Adults & Health Select Committee's Sexual HealthServices Task Group, they have just published an online survey to gain serviceuser feedback.

The link to thesurvey is:

They will also betweeting about it through the @SCCDemocracy Twitter account, please help them by re-tweeting the message

OverviewThe implementation of an integrated Sexual Health and HIV Service in April 2017 has resulted in a substantial reconfiguration of the way these services are delivered in Surrey. Surrey County Council’s Adults and Health Select Committee has launched a Task Group to review how NHS England and the Council engaged with residents regarding the introduction of the new service and the changes arising from its implementation. As part of this review, the Task Group is eager to hear from patients, potential patients and stakeholders regarding how they were involved in the development and implementation of the new service to understand what lessons can be learned around effective public engagement. This survey is your chance to tell the Task Group anonymously how you were communicated with around the introduction of the new service thereby helping the Council and NHS England to recognise how it can engage more effectively in the future.

Feedback provided through this survey will be considered by Members of the Task Group . The Task Group welcomes your views and thanks you for taking the time to participate.

Blue Badge Parking consultation

There is a new government consultation onthe blue badge parking scheme. This consultation is looking at a range ofviews on making a change to the eligibility to take into account people withnon-physical conditions which affect a person's ability to get from place toplace.

This would include people with Alzheimer's, mentalhealth issues and people who find getting from place to place very difficult ordangerous.

The consultation started on 21st Januaryand is open until 18th March all the details are now on Surrey County Council website:

(under both the "see also links" on ourapply for a blue badge web page and on the page about "are youeligible")

You can also go directly to the government consultation on the blue badge scheme eligibility review.

Anyone can respond as an individual or/and as anorganisation representing a disability group.

Job Club Information

Call free on 0800 328 0006

Friendly practical support to help you step confidently into employment.

CAP Job club


St John’s Stoke

Stoke Road

Guildford GU1 1HB

Contact: 0800 328 0006 or

Clement De Souza

CAP Job Centre Manager – Guildford

T: 07432 515410